Privacy Policy

Introduction

Alaska Treatment Center is committed to protecting the privacy, security, and confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, communicate with us, or opt into SMS messaging or digital services.

By using our website, submitting forms, or opting into text messaging, you agree to the terms of this Privacy Policy.

HIPAA & Substance Use Disorder Privacy Compliance

Alaska Treatment Center complies with all applicable federal and state privacy laws, including:

HIPAA (45 C.F.R. Part 164) — protecting medical and mental health information
42 U.S.C. § 290dd-2 and 42 C.F.R. Part 2 — protecting substance use disorder treatment records

Your substance use disorder records receive extra legal protection and may not be disclosed without your written consent except as allowed by law.

What Personal Information We Collect

We may collect:

Personal Identifiers

Name
Phone number
Email address
Address
Date of birth

Healthcare Information

Appointment details
Diagnoses and treatment records
Intake forms
Insurance and billing information

Technical Information

IP address
Browser and device type
Website usage data
Cookies

Communications

Phone calls
SMS messages
Emails
Website forms

How Personal Information Is Used

Your information is used to:

Provide medical, behavioral health, and addiction treatment
Schedule and manage appointments
Send appointment reminders and care-related messages
Process billing and insurance claims
Communicate important clinic information
Improve our services and website
Comply with HIPAA, Part 2, and legal obligations

Who Personal Information Is Shared With

We may share your information only with:

ATC doctors, therapists, and clinical staff
Insurance companies and billing vendors
HIPAA-compliant electronic health record systems
Secure messaging, scheduling, and payment platforms
Government or legal authorities when required by law

SMS Privacy Protection

SMS consent is not shared with third parties or affiliates.

Your phone number and SMS opt-in are used only by Alaska Treatment Center to communicate with you.

AI & Digital Tools

ATC may use secure, HIPAA-compliant digital tools, including artificial intelligence (AI), to assist with scheduling, documentation, communication, and administrative tasks. These systems are designed to support care delivery and operations and are governed by privacy, security, and confidentiality safeguards.

We do not sell or monetize patient data, and AI tools do not receive ownership of your information.

SMS Communications

By providing your phone number and opting in, you agree to receive SMS messages from Alaska Treatment Center that may include:

Appointment reminders
Scheduling updates
Treatment or care notifications
Billing or account alerts
Important clinic announcements

SMS participation is voluntary and not required to receive care.

SMS Terms & Conditions

Messaging frequency may vary
Message and data rates may apply
To opt out at any time, text STOP
For assistance, text HELP or visit www.alaskatreatmentcentre.com

Permitted Disclosures

We may disclose information when legally permitted or required, including:

Treatment, payment, and healthcare operations
Your written consent
Medical emergencies or safety threats
Court orders, subpoenas, or legal requirements
Public health and safety reporting
Suspected abuse, neglect, or domestic violence

Security Measures

ATC uses HIPAA-compliant systems, encryption, secure servers, and restricted access controls to protect your personal and health information.

Your Rights

You have the right to:

Access your medical records
Request corrections
Request restrictions
Withdraw SMS consent

To exercise your rights, contact:
admin@atreatmentcentre.com or 907-538-9958

Cookies & Website Tracking

We use cookies and analytics tools to improve website performance and user experience. You may disable cookies through your browser.

Policy Updates

We may update this policy periodically. Updates will be posted on this page.

Contact Information

Alaska Treatment Center
907-538-9958
admin@atreatmentcentre.com
https://www.alaskatreatmentcentre.com